Q. How do I know if this is going to benefit me or my employer financially?

A.   This training is appropriate for and well tested in emergency services and specialized industrial settings.  The skills for helping a single person can be applied in a variety of settings and situations.  There really is no limit.  For a few more details, you can review this presentation at the Workplace Safety North Conference.

Q.     Are these courses available online?

A.     Currently only Assisting Individuals in Crisis, Group Crisis Intervention, and the course combining these two courses are available online.  Online training is very flexible in terms of scheduling the required number of contact hours.  Get in touch with us and talk about it.  All of your questions will be answered.

Q.     What course will be right for your team or organization?

A.     Contact us and talk about it.  Assisting Individuals in Crisis is the foundation course.  The skills taught in that course can be applied without the need for a comprehensive program or team.  The Group Crisis Intervention model recommends a team approach under the guidance of a mental health professional.

Q.     How much do courses cost?

A.     The standard two-day course fee is $400 per participant when taught at your facility to a minimum of 10 participants.   Online training starts at $325.  Travel, number of participants, multiple course bookings and your organization’s core functions will be considered in the final agreed pricing.  For more intimate or executive classes a specific fee will be negotiated.  We will come to you with all materials required for a positive and productive learning experience.

Q.     I have a lot of people who could use this training.  How big can classes be?

A.     Different formats can be arranged depending on your group’s needs, size, and availability.  The standard I.C.I.S.F. courses require specific contact hours with the instructor for completion.  They typically run over the course of two sequential days.   The most effective learning will take place with classes of between 10 and 24.   The Assisting Individuals In Crisis course may be taught to smaller classes however in order to have the best outcome for the Group Crisis Intervention course, a group of at least 6 is required.

Larger classes can be accommodated with the addition of an assisting instructor who is also I.C.I.S.F. Approved or a mental health professional.   Contact us for more information.

Q.      I want to book a course.   What do I do next?

A.     Use the contact page of this site to request a quote for your group or organization or express your individual interest in a course.

What is Critical Incident Stress Management?

A Critical Incident could strike an organization at any time.   A workplace accident might cause a ripple effect of lost productivity across a workplace.  The effective management of a critical incident can mitigate the negative effects for employees and employers.

Critical Incident Stress Management (C.I.S.M.) is a crisis intervention system which contains both strategic and tactical elements designed to mitigate the effects of a critical incident and help speed the healing process.

Strategically, C.I.S.M. is a comprehensive, integrated, multi-component crisis intervention system for managing traumatic events within organizations or communities.

Tactically, C.I.S.M. includes numerous interventions including:

  • pre-incident education and preparation,
  • assessment/strategic planning,
  • individual crisis intervention,
  • informational group interventions,
  • interactive group interventions, family support, organizational/community consultations,
  • pastoral crisis intervention, and
  • referrals to other resources if necessary.

Under the umbrella of a comprehensive plan, C.I.S.M. helps people hurt by a tragedy get back to their normal as quickly as possible.

Many C.I.S.M. services are provided within hours or days of a critical incident by well trained peer support personnel and/or mental health professionals.

C.I.S.M. is not psychotherapy, nor a substitute for psychotherapy. Rather, C.I.S.M. services and psychotherapy are different points on a broad continuum of care. C.I.S.M. may help speed recovery and mitigate the need for further advanced counselling or therapy.  If further assistance is required to help someone heal, C.I.S.M. will not replace that therapy.

The governing body is the International Critical Incident Stress Foundation (ICISF).   More detailed information is available from the governing body at www.icisf.org.